Shipping policy
Shipping Policy
Order Processing
All orders are processed within 3–5 business days of purchase. Orders placed on weekends or holidays will begin processing the next business day. You'll receive a confirmation email with tracking information once your order ships.
Shipping Times
After processing, please allow up to 4 weeks for delivery. Actual transit times vary by destination, carrier, and season. Tracking information may take a few days to update after your shipment is created.
Delays
Occasional delays can occur due to carrier backlogs, weather, customs, or high order volume. We'll notify you by email if there's a significant delay with your order.
Address Accuracy
Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address provided at the time of purchase.
Lost or Damaged Packages
If your order hasn't arrived within 4 weeks of shipping confirmation, contact us at [email] and we'll help track it down.
Questions
Reach us at AluraniSupport@Gmail.com — we typically respond within 1–2 business days.